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Customer hotline Mon-Fri: 9:00 a.m. - 5:00 p.m. at +49 17620989230 WhatsApp customer service: 9:00 a.m. - 10:00 p.m. at +49 17620989230 The European Commission provides a platform for online dispute resolution (ODR platform) that consumers and online retailers can use to settle disputes out of court. Our contact email address: 📧 software.ocean24@gmail.com According to Section 36 of the German Consumer Dispute Resolution Act (VSBG), we would like to point out that Software-Ocean BauRaum GmbH does not participate in dispute resolution proceedings before a consumer arbitration board and is not obliged to do so.